This website is operated by PERSATUAN PENYEMBELIHAN TERNAKAN HALAL MALAYSIA . Throughout the site, the terms “we”, “us” and “our” refer to PPTHM . PPTHM offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 – ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


You must not transmit any worms or viruses or any code of a destructive nature.


A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS


We reserve the right to refuse service to anyone for any reason at any time.


You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.


You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES


Prices for our products are subject to change without notice.


We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time, subject to the change of price of input or services.


SECTION 5 – PRODUCTS OR SERVICES (if applicable)


We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION


We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


For more detail, please review our Returns Policy.


SECTION 7 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.


We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 8 – PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 9 – ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).


We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 10 – PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.


We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.


You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


In no case shall PPTHM , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


SECTION 12 – INDEMNIFICATION


You agree to indemnify, defend and hold harmless PPTHM and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 13 – SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 14 – GOVERNING LAW


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of of Malaysia.


SECTION 15 – CHANGES TO TERMS OF SERVICE


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 16 – COMPLETION OF AWPA CONTRACT


The wakalah contract ends upon fulfillment by PPTHM of the authorized task and settlement of the wakalah

The settlement of the wakalah fee may be done by any of the following methods:

payment of the wakalah fee by the Customer;

transfer of the obligation to pay the remaining or outstanding wakalah fee to a third party (hiwalah);

waiving the right by PPTHM to receive the remaining or outstanding wakalah fee; or

set-off (muqassah) of debt obligations between the contracting parties.

Upon completion of the wakalah contract, the contracting parties are free from any wakalah obligations.

SECTION 17 – CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at graknetwork@gmail.com


QURBANUKHWAH @ PPTM WEB & APPS dikendalikan dan diuruskan sepenuhnya oleh:


PERSATUAN PENYEMBELIHAN TERNAKAN HALAL MALAYSIA

E-1-1C, Jln PJU 10/9C, Prima Damansara, 47830 Petaling Jaya, Selangor

Copyright © PPTHM (444201-V)

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Refund Policy

Refund Policy
  1. Refund on payment of deposit can be requested within 10 days grace period from the date of the first instalment /issuance of invoice, by way of email to graknetwork@gmail.com. The refund will be repaid the same method as the payment method within 20 working days subject to a 3% administrative fees or;

  2. You may within 10 days grace period change your aqad to authorized PPTHM to exchange your type of qurban, of which the excess in the payment will be refunded subject 3% administrative fee. You may opt to carry forward the excess in the instalments. In the event of the type of qurban is of a higher value, you may pay the difference together with the upcoming instalment.

  3. You may within 10 days grace period change your aqad to authorized PPTHM to channel the said instalment to the needy in the form of cash, food, or other relief.

  4. Deposit to your qurban instalments account may be extended for one year to complete the instalments but the final deposit must be paid in full 15 days before the next year Dhul Hijjah to allow PPTHM to acquire for you suitable sacrifice within the first 10 days of Dhul Hijjah to maximize your rewards in the blessed month and for it to be delivered to the particular location assigned by you subject to qurban availability.

  5. In the event you are unable to complete the instalments before the expiry of the extended period for any reason whatsoever or left the instalments for more than 2 years, you hereby agree that Persatuan Penyembelihan Ternakan Halal Malaysia  is to channel the said instalments to the needy in the form of cash, food or other relief.

DELIVERY POLICIES

Thank you for using PPTHM service at www.ppthm.org subject to the terms and conditions that constitute our Delivery Policy.

DELIVERY PROCESSING TIME

1.  Delivery of the qurban shall be made to the address specified by the customer in its order. The qurban delivery order is processed up to 14 business days depending on qurban availability, location of delivery and transport availability.

2.  The customer should specify the delivery time and place and should be ready to accept the delivery subject to transport availability to the specified location. In the event the transporter is unable to make the delivery due to inability to locate the delivery place or unable to contact the buyer at the determine date and time (after one hour), and need to transport the qurban back to the feedlot farm or stored at cold storage. The customer agree that the Transportation and storage charges will be charged to the invoice provided to secure the transaction as follows:-

Delivery Method

Transport & Labour Charges

Cold Storage & Charges

Feedlot Charges

Lorry

The same transportation charges shall apply for the delivery twice

As per service provider charges

As per feedlot owner charges

Cold Transport

The same transportation charges shall apply for the delivery twice. The same transportation Charges shall apply for subsequent delivery.

As per service provider charges

As per feedlot owner charges

3.  If PPTHM are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days for delivery. Delivery delays can occasionally occur. If there will be a significant delay in delivery of your order, PPTHM will contact you via email or telephone where Refund Policy shall apply.

TAXES

4.  The price stated in the cart is not inclusive of Sales and Service Tax(SST) imposed by the Royal Customs Department of Malaysia. SST will be added to your order (if any). All SST fees imposed are the responsibility of the customer (tariffs, taxes, etc.).

ISSUE DURING TRANSPORT

5.  Provet via www.ppthm.org shall be responsible to Customer for issues arising due to transportation of the qurban.However, if the issue arise (death of livestock) due to the inability of the Customer to accept the delivery at the specified location, time and date, www.ppthm.org is considered to have delivered the qurban and absolved from any liability arising therefrom. Risk of damage to or loss of the qurban shall pass to the Customer at the time of delivery or if the Customer wrongfully fails to take delivery of the qurban, the time when Provet has delivered the qurban.

6.  If the Customer fails to take delivery of the qurban (otherwise than by reason of any cause beyond the PPTHM’s reasonable control or by reason of Provet’s fault) then without prejudice to any other right or remedy available to PPTHM, PPTHM may sell the qurban at the best price readily obtainable and (after deducting all reasonable storage, transportation and other expenses) account to the Customer for the excess over the price under the Contract provided the price has been paid in cleared funds in full or charge the Customer for any shortfall below the price under the Contract; or terminate the Contract and claim damages.